PNB Sub-Staff to Clerk Promotion Syllabus
Topics 1–10001–25 Basic Banking Concepts
Foundation topics for clerical operations & exam MCQs.
- Definition of Bank and Banking
- Types of Banks (Scheduled/Non-Scheduled)
- Functions of Commercial Bank
- Difference Between Public and Private Bank
- RBI – Functions and Structure
- Components of Monetary Policy (CRR, SLR etc.)
- Repo Rate, Reverse Repo Rate
- Bank Rate and Base Rate
- Priority Sector Lending (PSL)
- Types of Accounts – SB, CA, FD, RD
- KYC Rules & Documents Required
- Money Laundering and AML Guidelines
- Types and crossings of cheques
- Endorsement of cheques
- Banker-Customer Relationship
- Nomination Rules
- Types of Loans and Advances
- Ways to charge security – mortgage, hypothecation, pledge
- Process of Credit Appraisal
- NPA – Definition & Classification
- Provisioning Rules on NPAs
- Introduction to SARFAESI Act
- Instrument of Debt Recovery – DRT, Lok Adalat, IBC
- CIBIL Score and its Role
- Banking Ombudsman Scheme
26–50 Banking Operations & Services
Daily branch ops, payments & customer servicing.
- Core Banking Solution (CBS)
- NEFT, RTGS, IMPS – Compare
- UPI and Digital Banking
- Mobile Banking vs Internet Banking
- ATM, POS, QR code
- CTS (Cheque Truncation System)
- ECS, NACH
- Money Transfer Methods – DD, TT, MT
- MICR and IFSC Code
- Finacle & Banking Software
- Account Opening Process (Individual/Joint)
- Special Clients – Minors, Illiterate, Visually Impaired
- Jan Dhan Yojana, Insurance Schemes – PMJJBY, PMSBY, APY
- Financial Inclusion
- Business Correspondent Model
- Risk in Banking – Credit, Market, Operational
- Basel Norms (Summary of I, II, III)
- Kisan Credit Card (KCC)
- Self Help Groups (SHGs)
- Types of Mortgage/Collateral
- Gold Loan
- Education Loan
- MSME Loan – Definition & Policy
- MUDRA Scheme
- Lead Bank Scheme
51–75 Regulatory, Legal & Compliance
Acts, audits, fraud control, cyber & compliance.
- RBI Act, 1934
- Banking Regulation Act, 1949
- Negotiable Instruments Act, 1881
- PMLA Act, 2002
- DICGC – Deposit Insurance
- FEMA Act
- Features of Cheques and Bills
- Banker’s Book Evidence Act
- Limitation Act
- RTI in Banking
- Types of Bank Guarantees
- Letter of Credit
- Credit Risk Rating
- Bankruptcy and IBC
- Consortium Lending
- Multiple Banking Arrangement
- TReDS Platform
- Risk Management System
- Customer Service Committee
- Internal & Concurrent Audit
- Fraud Monitoring Mechanism
- Cyber Security in Banking
- Application of IT Act
- KYC Audit
- Compliance Risk Management
76–100 Govt Schemes, Financial Products & Current Affairs
Schemes, capital markets, treasury & new-age banking.
- Financial Literacy Campaign
- Role of Banks in Self-Reliant India
- Merger of banks
- Banking Related Current Affairs
- Green Banking
- ESG (Environmental, Social, Governance)
- Social Banking
- Digital Rupee (CBDC)
- Bharat Bill Payment System (BBPS)
- Bharat QR code
- RuPay Card
- NPCI – Functions & Products
- SWIFT and International Banking
- FEMA vs. FERA
- Export Credit & ECGC
- Treasury Operations
- Bancassurance
- Life Insurance vs General Insurance
- TDS Rules in Banking
- FATCA and CRS
- Correspondent Banking
- Capital Adequacy Ratio (CAR)
- Asset-Liability Management (ALM)
- Treasury Bills and Government Bonds
- PNB’s exclusive products and services (PNB ONE, PNB One BIZ, BBPS loan-repay, Bharat-QR merchant, Digital Lending etc.)
+ PNB’s Exclusive Products & Services – Quick View
- PNB ONE – Unified mobile banking app (payments, bill-pay incl. BBPS, transfers, cards, loans, etc.).
- PNB One BIZ – Business/mobile banking for MSME & current accounts; security features incl. “Cheque Suraksha”.
- BBPS Loan Repayment – Loan EMIs can be repaid via BBPS across banks/channels.
- PNB Mobile Apps Suite – PNB Genie (credit card), Bharat-QR Merchant, BHIM Aadhaar PNB, m-Passbook, etc.
- Digital Lending – Centralised Digital Lending Platform (incl. Digital Gold Loan, Digi Car Loan), KCC Digital Renewal.
- Merchant Acquiring – POS / QR acceptance & related services.
- Digital Banking Units (DBU) – Self-service kiosks: ATM, CDM, Passbook, Bill-pay, Video-KYC account opening.
Note: Features evolve—refer official PNB links for latest details.
© 2025 • PNB Sub-Staff → Clerk Prep • Responsive syllabus page for Blogger
